Effective Date: October 2020
For countries not mentioned in the table below, please call the European Support Center in the UK.
| Location | Support Contact | Normal Support Hours* |
|---|---|---|
| Australia | Email: level1@cincom.com | 08:30 - 17:00 |
| phone: +61 2 8875 1400 | ||
| +1 800 022 871 | ||
| France | Email:helpfra@cincom.com | 09:00 - 18:00 |
| phone: +33 1 53 61 7100 | ||
| Israel | Email:suptau@post.tau.ac.il | 08:00 - 18:00 |
| Phone : +97 236 408 053 | ||
| India | Email:helpna@cincom.com | 08:00 - 17:00 (EST) |
| Phone : +1 513 612 2720 | ||
| Italy | Email:tscitalia@cincom.com | 9:00 - 13:00 and 14:00 - 18:00 |
| Phone: +39 011 515 4711 | ||
| Japan | Email:JapanSupport@cincom.com | 09:00 - 17:00 (JST) |
| Phone: +81 3 4530 9775 | ||
| United Kingdom(European Support Center) | Email: eurotsc@cincom.com | 09:00 - 17:00 (GMT) |
| Phone: +44 162 854 2200 | (excluding English public holidays) | |
| New Zealand | Email:level1@cincom.com | 08:30 - 17:00 |
| Phone: +61 288 751 400 | ||
| + 1 800 022 871 | ||
| North America | Email:helpna@cincom.com | 08:30 - 17:00 |
| Phone: +1 513 612 2720 or | ||
| +1 800 727 3525 | ||
| South America/ | Email:helpSA@cincom.com | 08:30 - 17:00(BRT) |
| Cincom Systems Para Computadores Ltda |